FAQ

Frequently asked questions

How can I purchase a Ticket?

You can purchase ticket by using your Credit Card or RidePal Wallet balance.

Can I use a Commuter Debit card?

Yes! You can use your Commuter Debit card to add credit to your RidePal wallet, which can be used to purchase tickets.

What if my company doesn't use RidePal?

You can still enjoy riding one of our many public routes.

How can I get RidePal for my company?

RidePal is great to add to your employee benefits package. Please reach out to sales@ridepal.com to get started.

I left something on a vehicle

Please reach out to our support team and we will work to get it back to you - support@ridepal.com

Does every RidePal vehicle have Wi-Fi?

Yes!